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The Practice Nurses – Usual Appointment Times
A treatment room and blood taking service is available everyday. We also offer other nurse-led clinics, by appointment Primary Care Support TeamPractice ManagerOur practice manager is responsible for the efficient running of the practice. She heads a team of senior administration, secretarial and receptionist staff. If you wish to make enquiries about administrative or non-medical aspects of your health and treatment, our practice manager should be able to help you and if you have any comments that you would like to make about the practice, please write to her. Practice StaffWe have 20 full and part-time reception and secretarial staff working at the surgery. The secretarial staff deal with letters of referral to consultants. Receptionists run reception, make appointments, and answer the telephone; they also handle messages and deal with much of the paper work including prescription and visit requests. Every effort will be made to assist you by balancing your needs with the availability of the clinical staff. The receptionists will not give you medical advice as they are not trained to do so but they will put you in contact with the doctor or the practice nurse when available. Practice Nurse TeamThe team is led by Lead Practice Nurse Margaret Pinnuck RN1 and together with Pat Gillard RN1, Nicky Groves RN1, Sally Dawes RN2, Tracey Crabb, Anne Pammenter and Michelle Huntley. They are available for consultation by appointment. Their expertise covers a variety of specialities including Asthma, Diabetes, COPD, Lifestyle, Travel Vaccinations, Hypertension, Heart Disease, Well Woman, Family Planning, INR Monitoring (Warfarin tests) & Child Immunisation Clinics. Our nurses also provide a Treatment Room service that includes ear syringing, blood testing, injections, vaccinations and dealing with minor trauma and dressings. They will advise on immunisation and the prevention of ill health and can be contacted on the number shown below. You may leave a message with the receptionist and they will return your call. To assist our Practice Nurse team we have two Health Care Assistants, Miriam Tozer & Becky Blackwell. They are available for Phlebotomy (blood tests), New Patient health checks, ECGs (heart tracing) and Blood Pressure measurements. Community MidwivesIf you are pregnant, you will be asked to make an appointment with one of the community midwives. They will coordinate all your ante-natal and post-natal care. Parent craft classes are also available. Honiton has a local maternity unit and the senior midwife is Andrea Toman. You can contact the midwives through the Maternity unit at Honiton Hospital Our District Nurses work with the practice to provide nursing care for people confined to their homes through infirmity or ill health. Kate Leach leads the team, which is at Jerrard Wing, Honiton Hospital. Messages may be left at Honiton Hospital The Health Visitors, or Specialist Public Health Nurses as they are now called, are based at the Jerrard Wing of Honiton Hospital. The Team, led by Bev Bailey, includes Health Visitors, a Nursery Nurse and two School Health Nurses. Although much of their work centres around families, they are also qualified to work with all age groups and are able to offer a variety of services including Smoke Stop and work with older adults. Please contact them if you feel they may be able to help you lead as healthy lifestyle as possible both physically and mentally. Messages may be left at the hospital Your doctor may refer you to the Devon Primary Care Trust counsellor, Hazel Broom or another counsellor. Hazel has clinics at the surgery and at Church Hill House, Honiton. More details about Hazel's work can be found at www.devoncounsellingpsychologicaltherapies.co.uk Lloyd Farrell, a graduate mental health worker, also sees patients at the surgery and gives advice about depression and anxiety. He has recommended a selection of books, websites and courses which may be of help to sufferers and their families. |
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